Exchange Size

Last updated: July 31, 2026

At Wonder Print Shop, all of our items are made to order and may include personalized elements such as names, numbers, or custom designs. Because each product is uniquely crafted to your specifications, it cannot be resold or repurposed once production begins. Please double-check all order details — size, color, design, and personalization — before completing your purchase.

This page summarizes how size, color, and design changes are handled. It works together with our Exchange & Replacement Policy, Refund Policy, and Return Policy.

1. Changes Within 24 Hours of Ordering

You may request a change to the size, color, or design of your order within 24 hours of placing it, or cancel for a 100% full refund within the same window. Shipping-address changes can be requested within 48 hours. We will make a reasonable effort to apply the change, though it is not guaranteed if production has already started.

2. After Production Has Started

Once production has begun, we generally cannot change or cancel an order, because each item is custom-made and cannot be resold. If you selected the wrong size, color, or design, or simply changed your mind after this point, the options below apply.

3. Wrong Size You Selected

If the item was made and shipped in the size you selected but it does not fit, we offer a one-time size replacement for a fixed fee of $15 USD per replacement item. The fee covers one remake plus standard replacement shipping, and the original item does not need to be returned. If we sent a size different from your order confirmation, the replacement is free (see our Exchange & Replacement Policy).

4. Wrong Color or Design You Selected, or Change of Mind

If the product was made correctly but you selected the wrong color or design, or you changed your mind after the 24-hour window, a free replacement or full refund is not available. At our discretion, we may offer store credit or a 50% discount code so you can place a new order. The original item does not need to be returned.

5. Incorrect Personalization You Submitted

You are responsible for checking all names, numbers, dates, and custom details before ordering. If the product was made correctly using the information you submitted, a free replacement is not available; we may provide a 50% discount code based on the listed price so you can order a corrected item.

6. Incorrect Item or Our Error

If you received the wrong size, color, or design compared with your order confirmation, or the item is defective or damaged, this is our responsibility. Please contact us within 30 days of delivery with your order number and clear photos of the full product and the affected area (a photo of the shipping label is not required). You normally do not need to return the item — we will arrange a free replacement or a refund (see our Exchange & Replacement Policy).

7. Contact Us

If you believe your situation qualifies for an exception, or you received an incorrect item, please reach out and our customer support team will be happy to assist.